Contact us using the telephone number provided within the listed opening hours.Go to the "choose a contact method" section.These may vary depending on your geographical location and the time of day. You’ll now see the currently available contact options. Scroll down a little and on the lower right hand side, Click "I Still need Help" Select "Billing/Purchasing" from the drop-down list and also select your platform from the list.Ħ. Where it says: ’What Can We Help you With’, type in ‘FIFA 2014’Ĥ. Click the link and log in with your Origin name and password.Ģ. In order to solve your problem you will need to speak with at game advisor at EA Customer support: įor any issues redeeming game codes/packs or points, please follow these steps to contact a game advisor for more help:ġ. Requires an Origin account and the installation of the Origin client.ĪHQ a public forum ,since it would involve accessing your account which we cannot do in AHQ. You can contact a game advisor via live chat from your computer for more information. Have also a look at "Hidden Games" because manually hidden games will not appear in the "All Games" view. Please make sure you have "Show: All Games" in MY GAMES selected. If you're getting the "code already used" message, it means the game code has been registered. If that's the case, the code has been registered and you have to wait for the game to be activated (the game entry shows up in your My Games library) before the install will continue.ġst Make sure you are logged into the account on which the game/s were registered. After it has been registered to an Origin account, it becomes used.ĭid you enter the code and nothing happened, then reenter it? This can be common for DVD installs. Check if you have your Cap onĭid you purchase the disc online? Used? The game code is only redeemed once. the game code is already registered to an Origin account.Īs for your issue, the "code invalid/used " message means the code is already registered to an Origin account. It's in the wrong format (should be 5 sets of 4 alphanumeric codes separated by dashes) eg. Otherwise, you must buy a new SimCity 4 game."invalid code". Maybe they can "convert" the game to the Origin version. If you have lost your product code or user manual, or it's unreadable, it's recommend to contact a game advisor. If still not there, please contact support: See this list here: Ĭan you check your "Order History", if the game is listed there? Also, close any other applications that are running in background and are unnecessary at the moment. Change settings to lowest.ĭisable or uninstall any security software. Temporary disable the User Access Control (UAC). Run the Origin application as Administrator (right click on the shortcut on your Desktop and choose "Run As Administrator" option).Ĭlear cache from Origin. Restart both your computer and router / modem. Delete any filters in your game library.Ĭheck your internet connection, use a wired internet connection. If a game doesn't appear in your game library, then mostly you're using the wrong EA / Origin account. This might not work, due the game is older then Origin. Try to redeem the product code in Origin, if not already done. You need the Origin application, download the newest version from: and then install it. Please return to the store and get your money back. If you brought the game second / multiple hand, or got as a gift, then the product code is already used. This is caused due Windows 10 is blocking and not longer supporting the disc copy protection technology included many game discs. Applications from the SimCity 4 game can crash or give some other problems while playing. If you brought the game as discs and using Windows 10, then the game will maybe not install or not start. You will find SimCity 4 in your game library. You can find the product code on backside from user manual, you brought the game via Origin, then you don't need to a product code, due the game is linked at your EA / Origin account.
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